King County Jail Video Visitation allows families and friends to connect with incarcerated adults through secure, monitored video calls. Each inmate can receive up to six free video visits per week using the Securus Video Connect platform. These sessions help maintain important relationships while reducing travel time and costs. All public video visits are recorded for safety, but attorney calls stay private. To join, visitors need a stable internet connection, a compatible device, a verified email, and a government-issued photo ID. A unique access code is required for every call.
How to Schedule a Video Visit in King County Jails
To schedule a video visit, call 1-877-573-3658 between 7 am and 9 pm Pacific Time. You can also use the Securus website to book online. The system is easy to use and available seven days a week. First-time users must create an account and verify their identity with a driver’s license or state ID. Once approved, you’ll get access to available time slots based on the inmate’s housing unit. Sessions last up to 20 minutes, and you can book up to six per week per inmate. All calls are monitored except those with legal counsel.
Required Equipment and Internet Connection
Visitors need a tablet, smartphone, or laptop with a working camera and microphone. A strong broadband connection is essential to avoid dropped calls. Securus recommends at least 2 Mbps upload and download speed. Test your connection before the visit starts. The platform works on most modern devices with updated browsers. Chrome, Safari, and Firefox are fully supported. Mobile apps are available for iOS and Android. Make sure your device is charged and in a quiet, private space.
King County Jail Locations Offering Video Visitation
Two main adult facilities offer video visitation: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. KCCF is located at 500 5th Ave, Seattle, WA 98104. MRJC is at 620 W James St, Kent, WA 98034. Both jails use the same Securus system. SCORE Jail, another facility in the county, also supports video visits but has different scheduling rules. Always confirm the inmate’s location using the Subject Lookup tool before booking.
How to Find an Inmate’s Booking Number
You need the inmate’s booking number (also called a Book-of-Arrest or B/A number) to schedule a visit or send money. Use the King County Subject Lookup tool online. Enter the person’s full name and date of birth. The system will show their current location, charges, and booking date. If the person is under 18, call Juvenile Services at 206-263-9595. This number is available 24/7. Keep the B/A number safe—it’s required for all jail communications.
Video Visitation Rules and Monitoring
All public video visits are recorded and reviewed by jail staff. This ensures safety and compliance with facility rules. Conversations must stay respectful and appropriate. Inmates and visitors cannot share personal information like addresses or phone numbers. Attorney visits are not recorded and are treated as confidential. Any violation of rules can result in a ban from future visits. Visitors must follow the dress code even during video calls—avoid bright patterns or clothing with logos.
On-Site vs. Remote Video Visits
King County offers both remote (at-home) and on-site video visits. Remote visits let you connect from anywhere using your own device. On-site visits happen in the jail’s visitation lobby using jail-provided tablets. For on-site visits, arrive 15 minutes early with valid ID. Both options are free and count toward the weekly six-visit limit. Choose based on convenience and connection quality.
SCORE Jail Video Visitation Process
SCORE Jail allows one free 10-minute video visit per week per inmate. To schedule, select “SCORE Jail” on the statewide visitation portal. Find the inmate by name or ID, pick a time, and log in 15 minutes early. Test your camera and microphone before starting. For on-site visits, come to the facility 15 minutes before your slot. Bring a government-issued photo ID and follow the dress code. SCORE also allows one in-person visit per day, if space is available.
In-Person Visitation Rules at King County Jails
In-person visits are limited to one hour per week per inmate. They happen behind a glass partition—no physical contact is allowed. Visitors must show a state ID, arrive 15 minutes early, and follow the dress code. No sleeveless tops, short shorts, or gang-related clothing is permitted. Schedules vary by housing unit. Check the jail’s website or call 206-296-1234 for the latest times. Some units require advance booking.
King County Correctional Facility Visitation Hours
KCCF in Seattle offers in-person visits on Thursdays and Fridays from 9 am to 6 pm. Each inmate gets one hour per week. Up to two visitors are allowed per day. All visits are non-contact and monitored. Call 206-296-1234 to confirm current rules. Video visitation may be available during these hours—ask when you arrive. Check the official website for updates due to holidays or health advisories.
Maleng Regional Justice Center (MRJC) Visitation Details
MRJC in Kent follows similar rules to KCCF. In-person visits are scheduled based on housing units. Call 206-296-1234 to confirm available times. Visitors must present a valid ID and follow the dress code. Video visits can be booked remotely or done on-site. The address is 620 W James St, Kent, WA 98034. Both jails use the same Securus platform, so the process is consistent across locations.
Legal and Attorney Video Visits
Attorneys can schedule confidential video visits with clients. These calls are not recorded and are protected under attorney-client privilege. Lawyers must register with Securus using their bar number and firm details. Visits can be scheduled outside regular hours if needed. This ensures legal rights are protected while maintaining jail security.
History of Video Visitation in King County
King County introduced video visitation in 2014 after pilot programs showed success. The system reduced transportation costs and increased family contact. Studies showed inmates with regular visits had lower recidivism rates. Today, thousands of video calls happen each month. The program is funded by the county and operated through Securus. It remains free for families, funded by taxpayer support.
Department of Adult and Juvenile Detention (DAJD)
The DAJD manages all adult and youth detention in King County. It operates KCCF, MRJC, SCORE, and the Judge Patricia H. Clark Children and Family Justice Center for minors. The department focuses on safety, rehabilitation, and humane treatment. It also runs community programs like electronic monitoring and work release. All facilities follow state health and safety standards.
Common Issues and Troubleshooting
If your video visit fails, check your internet connection first. Restart your router and device. Make sure your browser is updated. If problems continue, call Securus support at 1-877-573-3658. For booking errors, contact the jail directly. Always have your inmate’s B/A number ready. Delays can happen during high traffic times—book early in the week for better availability.
How to Send Money to an Inmate
Use the same Subject Lookup tool to find the inmate’s B/A number. Then visit the jail’s commissary page to send funds online. You can also deposit cash at kiosks in the jail lobby. Money can be used for phone calls, snacks, and hygiene items. Video visitation remains free regardless of commissary balance.
Smoking and Health Policies
Smoking is banned within 25 feet of all jail entrances under Washington law (RCW 70.160.075) and King County health codes. All facilities are smoke-free. Health screenings may occur during visits. Follow posted signs and staff instructions. These rules protect everyone’s safety and well-being.
Contact Information and Official Links
For video visitation support, call Securus at 1-877-573-3658. For jail information, call 206-296-1234. Visit the official King County DAJD website at kingcounty.gov/dept/dajd. Use the Subject Lookup tool at kingcounty.gov/en/dept/dajd/courts-jails-legal-system/information-services-jail-detention/locate-person-jail. All links are verified and updated regularly.
Frequently Asked Questions
Video visitation in King County jails is designed to keep families connected while maintaining security. Below are common questions and clear answers based on current policies and procedures.
Can I visit more than six times per week?
No. Each inmate is limited to six free video visits per week. This rule applies across all King County adult jails, including KCCF, MRJC, and SCORE. The limit ensures fair access for all families. Extra visits are not available for purchase. If you miss a session, it cannot be made up later. Plan your visits carefully and book in advance. The six-visit cap includes both remote and on-site video calls.
What if the inmate is moved to another facility?
If an inmate is transferred, their visitation schedule may change. Use the Subject Lookup tool to confirm their new location. Video visitation is available at all adult facilities, but rules differ slightly. SCORE Jail, for example, offers only one free 10-minute video visit per week. Always check the current location before booking. Call the jail at 206-296-1234 if you’re unsure.
Are children allowed during video visits?
Yes, children can join video visits if supervised by an adult. There is no age restriction, but the visitor on record must be 18 or older with valid ID. Kids should stay quiet and respectful during the call. Avoid sharing personal details about the child. The jail monitors all calls for safety. If a child becomes disruptive, the visit may end early.
Can I record the video visit?
No. Recording any part of a public video visit is strictly prohibited. The jail records all sessions for security. Unauthorized recording can result in a ban from future visits. Attorney visits are confidential and not recorded, but even those cannot be captured by visitors. Respect privacy and follow all rules to maintain access.
What happens if I’m late for my visit?
Arrive at least 15 minutes early for on-site visits. For remote calls, log in 15 minutes before your slot to test equipment. Late arrivals may lose their session. Time slots are strict—no extensions are given. If you miss your visit, you can reschedule if space is available. Plan ahead to avoid delays from traffic or technical issues.
Is video visitation available on holidays?
Video visitation runs year-round, including holidays. However, hours may change during major holidays like Thanksgiving or Christmas. Check the Securus website or call 1-877-573-3658 for updates. In-person visits may have reduced hours or be canceled. Always confirm before traveling. The system operates 24/7 for booking, but live support may have limited hours.
How do I cancel or reschedule a visit?
Log into your Securus account to cancel or change a visit. Do this at least 2 hours before the scheduled time. If you can’t access your account, call Securus support. Last-minute changes may not be possible due to staffing. Cancellations free up the slot for others. Rescheduling depends on availability—book early for preferred times.
Official Resources
King County Department of Adult and Juvenile Detention
500 5th Ave, Seattle, WA 98104
Phone: 206-296-1234
Website: kingcounty.gov/dept/dajd
Video Visitation Portal: kingcounty.gov/en/dept/dajd/courts-jails-legal-system/information-services-jail-detention/contact-visit-adult/video-visit
Subject Lookup Tool: kingcounty.gov/en/dept/dajd/courts-jails-legal-system/information-services-jail-detention/locate-person-jail